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HavenCraft's Terms Of Services 

1. All purchases are final and non-refundable. Any players who decide to chargeback will be banned from HavenCraft. If a package is purchased by someone else under your name and that player performs a chargeback, you will be banned, as well as the person who initiated the process. If you need help with a purchase please join our discord and create a support ticket.

2. If you are banned, muted, or jail from the server you are not allowed to chargeback regardless. You are responsible to follow the server rules. A full list of Havencraft Rules can be found here

3. Please make sure that you have sufficient inventory slots available if a perk requires it. We are not responsible if you don't have sufficient space.

4. You are purchasing the products to help maintain HavenCraft, and to the community in a long run.

5. HavenCraft will NOT be liable for any goods or services lost due to the player's negligence. This includes, but not limited to, the destruction of their goods, goods given away, goods left unprotected in insecure locations resulting in their theft, selling their goods to other users, misplaced and lost items, and purchasing items with a full inventory thus resulting in items being lost. If an item or product is not received due to system error or malfunction, it will be given by a member of the administrative team, given proper proof of the purchase is provided.

6. Transferring your VIP ranks to another player or another account are allowed. If you are transferring your VIP rank to another player, you and another player must agree on the transferring VIP rank process before going further progress. When you are ready, contact a staff member for further assistance.

7. HavenCraft's administration team retains full control of the ranks, perks, features, elements, and contents of the store and in-game purchases. Changes such as editing, refining, fixing, or removal of certain features or elements may be made if deemed necessary by the Administration Team.

8. You must be 18 years of age or older or have a parent/legal guardian's express permission to make a purchase or payment in the online store.

If you are having any technical issues or questions with your purchase. Come join our discord to open a support ticket.